FAQ

Frequently Asked Questions


What is the Haute Wheels Festival?
First in Houston, Haute Wheels celebrates the latest culinary trend—the gourmet food truck. Did you know that there are now more than 1,000 food trucks in Houston? Celebrated chefs and entrepreneurial foodies have moved past the standard brick and mortar and we’re paying tribute to them for 2-days, March 23-24, 2013.

How does Haute Wheels Work?
The purchase of a Haute Wheels Ticket gets you:

  • Full admission to enjoy everything Haute Wheels has to offer.
  • A ticket to some of the best bands in Houston. There will be live music playing every hour.
  • Shopping experience in the vendor village
  • 5 drink tickets to purchase sodas OR sample/purchase wine & beer (nonalcoholic or alcoholic beverage tickets given out depending on age and preference, IDs will be checked at the gate)
  • Support for Houston Community College Foundation
  • And of course the option to purchase menu items from all of the food trucks on site!

Don’t miss out on the fun. Join some of Houston’s most well known food trucks for a two day festival celebrating ‘haute’ cuisine presented in an innovative, unique way! Come enjoy two full days of food trucks, live music, a vendor village and interactive activities for all ages.

What are the dates and the times?
Saturday, March 23 and Sunday, March 24 from 12 noon – 5 p.m.

Where will this be held?
It will be held at the Houston Community College Southwest Campus West Loop Center. The address is: 5601 West Loop South, Houston, Texas 77081.

Where can I park?
Parking is first come, first serve and is available in the following areas: parking lot surrounding HCC Southwest West Loop Campus, Pin Oak Middle School located at 4601 Glenmont, adjacent HCC Southwest West Loop Campus, parking available at Episcopal High School. Access to the property will be from the north bound Interstate 610 Feeder Road between Bissonnet Street and Fournace Place. Once on campus, please park inside of the parking garage or on the North end of the garage in the surface parking area.

Ride the Wave to avoid parking. For details on the shuttle service click here.

How much is parking?
There is no charge to park.

Who benefits from Haute Wheels Festival?
Proceeds benefit the Houston Community College Foundation. One dollar from each ticket will be donated to the Foundation.

What food trucks will be there?
Get Excited!! We will have at lots of food trucks at the festival! Check out our website for a list of all the food trucks that will be featured.

How can I learn more about the trucks?
We are glad you found a food truck you love! For more information, check out the website and click on the logo of the food truck you are interested in. If you know the name of the food truck you liked, you can you check out their website, find their Facebook page, and contact them directly regarding their location and travel plans.

When and where can I buy tickets?
Tickets can be purchased on the tickets page of the Haute Wheels website. We do not guarantee that tickets will be available to purchase at the gate, as we will only sell 2,000 tickets each day of the festival, so we suggest purchasing them early online.

Do you accept credit cards or checks?
We do not accept personal checks. We accept cash and all major credit cards (Visa, Mastercard, Discover and American Express) at the gate to purchase festival tickets. Inside the event, drink tickets may only be purchased using cash. There will be ATMs inside the festival grounds.

How much are tickets?
Adults 21 and Up
Ticket price $16 includes 5 drink tickets good for 5 samples or one glass of beer or wine (nonalcoholic beverage option available)

Ages 13 through 20 and those of you who do not drink
Ticket price $16 include 5 drink tickets for nonalcoholic beverages

Kids 12 and under
Get in free (no drink tickets)

*One dollar of every ticket sold goes to the Houston Community College Foundation.

Is there a limit to how many tickets I can buy?
No, there is no limit to how many tickets you can buy.

What is your lost/return/exchange policy?
Please keep your tickets safe!! If they are lost, sorry there is no refund and no replacement. If you can’t come please try to find someone to take your tickets! There are no refunds for any reason. All ticket sales are final and nonrefundable. All tickets are only good for the day for which they were purchased and cannot be switched for another day.

Where are the restrooms?
Restrooms are located on the festival grounds. Just follow the signs.

Will there be free sampling?
We are supporting a burgeoning food industry, so there will not be free samplings from the Food Trucks.

What’s the cost of the food at the festival?
Each truck menu and pricing varies.

Is alcohol allowed on the premises?
Sorry! You are not allowed to bring in alcohol, but there will be a beer/wine garden for purchase for adults 21+

Is the beer/wine garden cash only?
To purchase beer and wine you will need to purchase drink ticket. The drink ticket sales are cash only.

Are menus available in advance?
You can check out the individual truck menus on many of the truck websites or by following them on twitter and facebook.

Where will each food truck be located?
Trucks will be located throughout the festival grounds. Upon entering the festival you’ll receive a map of participants.

Are pets allowed?
Although we’d love to have your furry friends join us, unfortunately they are not allowed!

How long is the event?
The event will run from Saturday, March 23 noon to 5pm until Sunday, March 24 noon to 5pm.

Who hosts the Haute Wheels Festival?
Haute Wheels is Produced by Food & Vine Time Productions. Want to know more about us, like us on Facebook or visit our website at www.foodandvinetime.com.

How can I get more information?
Please click on the "Contact Us" tab at the top of the Haute Wheels Website.

I have a food truck, how can I participate?
Contact Food & Vine Time Productions through the "Contact Us" Tab at the Top of the Haute Wheels Website.

Will there be any water available?
Yes there will be bottled water available for purchase.

When should I arrive?
Doors open promptly at 12 noon. Get there early to be the first to your favorite truck!

What if it rains?
As they say, the show must go on!

Are there places to sit down?
Seating is limited, but some will be provided.

Will there be security presence on site?
Yes.

What if I am too intoxicated to drive?
Ride the Wave! For details on the shuttle service click here. Please drink responsibly and designate a driver. If you are impaired, we will be glad to call transportation for you.

Is event wheelchair accessible?
Yes.

Rules for Entrance to Haute Wheels?
Have your ticket and a valid ID ready for festival entry. No Shirt, No Shoes = No Entry

Why are there only 2,000 tickets sold for each day of the festival?
We learned so much in 2011 and 2012 about how to host a great food truck festival and what we know is that food trucks make great food not fast food. So in order to make sure that all Food Truck Festival guests have a great experience, we think it’s important to limit the number of people admitted to the festival each day. If you’re a food truck fan—and who isn’t - be sure to purchase your tickets early online!

Do I get free samples from the Food Trucks?
We are supporting a burgeoning food industry, so there will not be free samplings from the Food Trucks.